Usually we ship and deliver all items in 7-8 business days. Once you order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order.

We ship all items with international tracked services, such as UPS, TNT, DHL, FEDEX couriers.

Yes! If you changed your mind within 24h from your order, please email us on suppor@pictadesign.com , we can assist you. Please note that any orders that have already been packed or shipped cannot be cancelled.

Our products are hand stretched by our experts and wrapped over high quality SPF wooden frames complete with hanging hardware installed - they come ready to hang!

If your item(s) arrive in a damaged condition we will send you new ones free of charge. Send us an email to support@pictadesign.com and we will assist you. 

You may want to visit our refund policy page here