Return Policy

RETURN POLICY

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to support@pictadesign.com, and we will refund you within 15 days.

Contact us for informations regarding the return address.

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. .

 

SHIPPING INFO

1. Please allow 7 to 12 business days for Europe, Mexico & North America and selected Asian countries, and up to 15 business days for Oceania, Africa and South America. Please be patient to receive your order as we are a print on demand company and it takes time for us to produce awesome custom products for you! For all questions or concerns, you can contact us at: support@pictadesign.com or in one of our social pages!